Frequently Asked Questions
Find answers to common questions about our luxury scents
Are your fragrances authentic?
Yes, we guarantee that all products sold on Fragrance One are 100% authentic originals from the official designers.
How should I store my perfume to ensure longevity?
Keep your bottles in a cool, dry place away from direct sunlight and humidity to preserve the integrity of the scent notes.
What is the difference between EDP and EDT?
Eau de Parfum (EDP) contains a higher concentration of fragrance oils (15-20%), while Eau de Toilette (EDT) is lighter (5-15%) and ideal for daily wear.
Do you offer samples before I commit to a full bottle?
We offer curated discovery sets and 2ml sample vials for most of our signature collection.
Can I change my order after it has been placed?
Orders are processed quickly, but you can request changes within 1 hour of purchase by contacting our support team.
Is your packaging sustainable?
Fragrance One uses recyclable glass bottles and FSC-certified paper packaging to minimize our environmental impact.